Effective Date: 2010
Last Updated: 2026
This Privacy Policy explains how CLA (Leadership Coaching & Executive Education Facility) (“we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information obtained through our website, programs, certifications, coaching services, digital solutions, and related offerings.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, responsible, and transparent manner.
1. About Our Services
CLA provides leadership coaching, executive education, certification programs, and digital solutions, including but not limited to:
- Leadership Profile Certification & Coaching
- Executive & One-on-One Coaching
- Coaching for First-Time Managers
- Empowering Women in Leadership Programs
- Diversity & Inclusion Coaching
- Executive Leadership Development
- Employer Branding & Great Manager Awards
- Young Entrepreneur Development
- Strategic Digital Solutions (Web, SEO, SEM, Social Media)
2. Information We Collect
2.1 Personal Identification Information
- Name
- Email address
- Phone number
- Job title and organization
- Professional background and leadership experience
2.2 Program & Coaching Information
- Enrollment details for coaching programs, certifications, and workshops
- Leadership assessments and profiling data
- Feedback, surveys, and coaching session notes (handled confidentially)
2.3 Technical & Usage Data
- IP address
- Browser type and device information
- Website usage data and analytics
3. How We Use Your Information
- To deliver coaching programs, certifications, assessments, and leadership development services
- To communicate regarding program enrollment, schedules, updates, and support
- To personalize coaching interventions and learning experiences
- To improve our services, content, and digital platforms
- To comply with legal, regulatory, and contractual obligations
We do not sell or rent personal data to third parties.
4. Legal Basis for Processing
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal and regulatory obligations
5. Data Sharing & Disclosure
We may share personal data only when necessary and under strict confidentiality, including with:
- Authorized coaches, facilitators, and consultants involved in service delivery
- Technology and digital service providers supporting our platforms
- Legal or regulatory authorities when required by law
6. Data Security
We implement appropriate technical, organizational, and administrative safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contractual obligation.
8. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
- Object to or restrict certain processing activities
9. Cookies & Website Analytics
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may control cookie preferences through your browser settings.
10. Data Privacy
CLA processes personal data where applicable in the context of leadership coaching, executive education, assessments, and related professional services.
CLA maintains a documented Data Privacy Policy that outlines principles and controls for the lawful processing of personal data.
CLA has an IT Security Policy in place covering access control, system security, and data protection measures.
CLA follows documented policies for document retention, secure storage, and data deletion in accordance with applicable legal and regulatory requirements.
11. International Data Transfers
Where personal data is transferred across borders, appropriate safeguards are implemented in accordance with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
13. Contact Us
CLA – Leadership Coaching & Executive Education
Email: info@clacoaching.com
